プライバシーポリシー

JAPAN CRAFT SAKE COMPANY (hereinafter referred to as the "Company") complies with laws related to the protection of personal information and, based on this Basic Policy on Personal Information Protection (hereinafter referred to as the "Basic Policy"), appropriately handles and strives to protect the personal information of our customers.

Basic Policy on Personal Information Protection

1. Acquisition and Use of Personal Information: The Company will acquire personal information only within the scope necessary for clearly defined purposes and will use it only within the scope that does not deviate from these purposes.

2. Management and Protection of Personal Information: The Company strictly manages personal information and will not disclose or provide data to third parties, except with the consent of the customers. The Company also implements appropriate preventive and corrective measures to prevent unauthorized access, loss, destruction, alteration, and leakage of personal information.

3. Compliance with Laws: The Company will comply with laws and regulations applicable to the personal information the Company holds.

4. Respect for the Rights of the Individuals: The Company respects the rights of the individuals regarding their personal information. If requested by the individual for disclosure, correction, deletion, or refusal of use or provision, the Company will comply according to the provisions of laws and regulations. The Company will also respond appropriately and promptly to complaints and consultations regarding the handling of personal information.

5. Continuous Improvement of Personal Information Protection Management System: The Company will continuously improve the management system and mechanisms related to personal information protection.

Handling of Personal Information

This "Handling of Personal Information" (hereinafter referred to as the "Privacy Policy") defines the handling of personal information by JAPAN CRAFT SAKE COMPANY (hereinafter referred to as the "Company") in the services provided on this website (including Sakenomy, Sakenomy Shop, etc., hereinafter collectively referred to as the "Service").

Article 1: Types of Personal Information Collected

The Company collects the following personal information in relation to the Service:

1. Information provided for the use of the Service
- ・Account ID and password for the Service login
- ・Gender, date of birth, postal code and email address as account registration information
- ・Name, address, telephone number, SNS account information, and other information provided by the customers linked to the account
- ・Points, coupons, cashback, and other information related to the use of the Service
- ・Information for the execution of transactions conducted through the Service and information related to the content of such transactions
- ・Credit card information, bank account information, electronic money, payment agency, cash on delivery information, and other payment and method-related information
- ・Information related to inquiries and contacts from the customers to the Company
- ・Identity verification documents (such as driver's license, health insurance card, copy of residence certificate, etc.) and information contained in these documents for identity verification as required by law
- ・User reviews and other posted contents (including text, images, videos, and other data)
2. Information related to the customers' device and information obtained using cookies, etc.
- ・Information related to the identification of communication terminals
- ・OS information of communication terminals
- ・Information related to internet connection
- ・Location information
- ・Referrer information
- ・IP address information
- ・Timestamp information related to URLs viewed and the date and time of viewing
- ・Information related to the use of the Service
- ・Advertising identifier information assigned to each customer's terminal
- ・Server log information
3. Information obtained from third parties
- ・Information obtained with the customer's consent from third parties
- ・Information obtained based on laws
- ・Information obtained because it is publicly available

Please note that if the customers cannot provide all or part of the above information related to the use of the Service, the customers may not be able to use all or part of the Service.

Article 2: Purposes of Using Personal Information

The Company uses the personal information described in Article 1 for the following purposes:

1. For login and use of the Service
- ・For the operation and environmental setup of the Service
- ・For authentication when customers log in
- ・For the establishment and performance of transactions between the customer and the Company and other uses of the Service by the customer
- ・For the management of customers who are registered users of the Service
- ・For packaging and shipping operations of products in the Service
- ・For billing for the Service
- ・For the operation of point services
- ・For notifications necessary for the operation of the Service
- ・For various inquiries and after-sales service support
- ・For contact and various inquiry responses to customers who have withdrawn
- ・For the prevention and response to fraudulent activities, etc.
- ・For communication related to services or projects implemented by the Company
- ・For user authentication and automatic display of registered information on various screens
2. For use in advertising and marketing
- ・For solicitation, advertising, and other marketing on the Service or on third-party media
- ・For sending email newsletters
- ・For sending direct mail
- ・For conducting campaigns, sweepstakes, surveys, etc.
- ・For delivering advertisements by third parties as advertisers on the Service or on third-party media
3. For use in product development and research
- ・For surveying and analyzing marketing data
- ・For the development of new services and products of the Company
- ・For considering and improving the Service and new services of the Company
- ・For surveying and analyzing the usage of the Service
- ・For creating and publishing statistical data related to the use of the Service
4. When customers purchase products on the Service, the commerce platform "Shopify" is used. The handling of personal information on Shopify is subject to the privacy policy of Shopify Inc.[Shopify Inc.'s Privacy Policy] https://www.shopify.jp/legal/privacy
5. For responding to inquiries from customers to our company, the customer management platform "Zendesk" is used. The handling of personal information on Zendesk is subject to the privacy policy of Zendesk Inc.[Zendesk Inc.'s Privacy Policy] https://www.zendesk.co.jp/company/customers-partners/privacy-policy/

Article 3: Consent to Provide Personal Information

The Company will provide personal information to third parties in cases permitted by law or with the customer's consent. In the following cases, the Company will provide personal information (excluding information that can directly identify the specific individuals, such as names and addresses, in items 1, 2, and 4) to third parties as necessary:

1. When necessary for the provision or quality improvement of the Service
2. When necessary for the consideration and development of new services
3. When entrusting the handling of personal information to third parties in foreign countries
4. When providing personal information for academic research purposes to institutions or organizations for academic research or persons belonging to them
5. When it is necessary to provide personal information of the customers to liquor manufacturers, delivery companies, etc., who perform manufacturing, storage, delivery, etc., of products for the execution of transactions with the customers (including applications for transactions)

Please note that the Company may entrust the handling of personal information to third parties when necessary for the provision of the Service to the customers.

Article 4-1: Joint Use of Personal Information

We hereby announce the joint use of personal information as follows:

1. Details of Personal Information for Joint Use:The details of personal information is as outlined in Article 1.
2. Extent of Joint User:NTT DATA Corporation.
3. Purpose of Use by the Joint User:The purposes of use are as specified in Article 2.
4. Entity Responsible for the Managing Jointly Used Personal Information:JAPAN CRAFT SAKE COMPANY.
5. Means and Method of Transferring User Information Between Our Company and Joint User:The information will be transferred through electronic files recorded on electronic devices, CD-ROMs, or printed materials.

Article 4-2: Information Collection Modules

Our service utilizes the information collection modules described below. An information collection module refers to a program created by a third party, independent of the service, for the purposes of collecting statistical data on service usage, displaying advertisements within the service, and other similar functions.

・Google Analytics

Information Transmitted:Our service employs Google Inc.'s analytics tool, "Google Analytics", to transmit data as non-personally identifiable statistical information.
Purpose of Use:The transmitted information is utilized by our company for evaluating and improving the functionality of our service, as well as for marketing analysis.
Method and Destination of Transmission:This information is automatically transmitted to Google Inc. via the information collection module.
Provision to Third Parties:Information obtained through Google Analytics may be provided as non-personally identifiable statistical data to the third parties listed below: ・It may be provided to NTT DATA Corporation for reporting on service usage and discussions on service improvement.
Privacy Policy of the Information Collection Module Provider:http://www.google.com/analytics/learn/privacy.html
Means and Effects of Ceasing Information Transmission:If you wish to cease the transmission of information, you can download and install the "Google Analytics Opt-out Add-on" from Google's opt-out add-on download page, and change the add-on settings in your browser. * Please note that ceasing the transmission of information will not impose any restrictions on the use of our service.

Article 5: Revisions to This Privacy Policy: We reserve the right to revise all or part of this Privacy Policy as necessary to appropriately use, and protect personal information. In the event of significant revises, we will notify you by announcing the effective date of these revises.

Article 6: Use of Cookies: Our service uses cookies to analyze your browsing information, and to provide services, information and advertisements tailored to each customer. For more details, please refer to our Cookie Policy.

Article 7: Disclosure and Provision of Information

We will not disclose or provide information obtained and stored from the users through this service to third parties without the consent of the user, except as expressly stated in this Privacy Policy. However, this does not apply in the following cases:

1. When required by law.
2. When necessary to protect the life, well-being, or property of an individual and it is difficult to obtain the consent of the individual.
3. When it is necessary to cooperate with a national government organ, local government, or an individual or organization entrusted by them with performing the functions prescribed by laws and regulations, and obtaining the consent of the individual could impede the performance of such functions.
4. In other cases where it is judged necessary based upon social conventions, and it is difficult to obtain the consent of the individual.

Article 8: Inquiries and Complaints Regarding the Handling of Personal Information: We kindly request that you direct any inquiries, complaints, or objections concerning the handling of personal information to the contact point below. Furthermore, you may withdraw your consent at any time.

Contact Information for Inquiries regarding Personal Information:: 〒106-0032 Address: 6-7-6 Roppongi, Minato-ku, Tokyo 106-0032, Roppongi Annex 1F Company: JAPAN CRAFT SAKE COMPANY ■For inquiries regarding personal information, please contact us from the link

Article 9: Personal Information Protection Manager

・Representative Director of JAPAN CRAFT SAKE COMPANY: Hidetoshi Nakata
・For inquiries to the Personal Information Protection Manager, please contact the above "Contact Information for Inquiries regarding Personal Information".

Cookie Policy

JAPAN CRAFT SAKE COMPANY uses cookies on our website and services to analyze your browsing information, and to offer services, information, and advertisements tailored to each individual customer. This Cookie Policy ("the Policy") outlines the details of cookies managed by us (defined later), and those set by third parties in partnership with us on our website and services, as well as the method by which you can refuse them.

1. What are cookies?: Cookies are functions that save browsing information on your device (such as PCs or smartphones) when you access websites or services, including web beacons etc.. It is important to note that personal information cannot be identified solely through cookie information. There are two types of cookies used on our website and services: those set by us to enable the use of provided features, and those set by third parties in partnership with us. Please be aware that by adjusting your browser settings to refuse cookies, certain services may not be able to be provided with you.

2. What are cookies used for?

1. User Experience Enhancement: Cookies are utilized to identify your device when you browse or make purchases on our website and services, enabling the use of these services. Consequently, storing cookies on your device can enhance your browsing convenience by eliminating the need to repeatedly enter the same information.
2. Website and Service Optimization: We use cookies to analyze your usage of our website (including access patterns, traffic, and routing) to improve and enhance our website and services. For this analysis, we employ Google Analytics. You can learn how Google collects and processes data through Google Analytics by visiting this page provided by Google: https://www.google.com/intl/ja/policies/privacy/partners/
3. Commerce Platform Utilization: When making purchases, we collect information using cookies through the commerce platform "Shopify". For details on the necessary handling of cookies for using the services, please refer to Shopify Inc.'s Cookie Policy.Shopify Inc.'s Cookie Policy: https://www.shopify.jp/legal/cookies
4. Customer Inquiry Management: For managing customer inquiries, we collect information using cookies via the customer management platform "Zendesk". For details on the necessary handling of cookies for using the services, please refer to Zendesk Inc.'s Cookie Policy.Zendesk Inc.'s Cookie Policy: https://www.zendesk.co.jp/company/policies-procedures/cookie-policy/
5. Targeted Advertising: To deliver advertisements tailored to your interests and preferences, we use Geniee Inc. For details on the necessary handling of cookies for using the services, please refer to Geniee Inc.'s Cookie Policy.
6. Additional Purposes: Besides the above purposes, the cookie information we collect will be used within the scope of the purposes outlined in the privacy policies of each company involved.

3. How to Refuse Cookies Issued by Third Parties

The collections and use of behavioral information (such as access status, traffic, and routing) by cookies issued by affiliated third parties may occur on our website, or through third-party media. To stop providing information to advertisement delivery service providers, please contact each company directly. You can also find more information through the URLs of our main affiliated companies listed below:

4. How to Stop the Delivery of Ads Using Advertising Identifiers: For customers utilizing our services, we use advertising services (display advertising, remarketing, retargeting features). To stop the provision of information using advertising identifiers, please contact each company directly.

Established on December 14, 2022